About ICOS
We love our community, we're here to help you grow
Welcome to ICOS
A human services organization designed to help our communities and its individuals.
Our Story
ICOS was founded in 2008 with the goals to impact the community through increased self worth, leadership, and social connectedness.
Our mission - Improving today for a better tomorrow

Our primary purpose is to identify at-risk individuals in the community and provide quality services, which are designed to develop children and adolescents with mental instability into productive and healthy citizens. Our goal is to help to maintain individuals at home and in their community. We seek to assist individuals and families to develop appropriate boundaries while decreasing inappropriate behaviors. We strive to empower clients to effectively utilize community and internal resources to achieve positive outcomes.

Our philosophy is to preserve the family unit by empowering them with the appropriate social skills and coping strategies to prevent out-of-home placement or placement within a more restrictive environment. Through developing strategies to improve behavior management in the home, Intensive Community Outreach Services, LLC strives to support clients in achieving independence in coordinating their mental health, physical health, and safety needs so as to prevent psychiatric hospitalization or out of home placement.

Our Core Values
Our values are an extension of who we are and how we connect with our community.
Unity
Here at ICOS everyone is treated as family.
Integrity
Ethics, character and values are what we are about at ICOS.
Loyalty
We remain loyal to our clients as we assist them to reach their life goals.
Confidentiality
We strive to provide our clients with peace of mind through industry best practices.
What We Do
ICOS provides treatment planning and training programs to assist clients in maintaining and enhancing their level of functioning in home, school and community. ICOS provides therapeutic guidance, training and measurable goals while working with clients, family and community services to help each client meet their needs.
The Impact
“Anyone can be affected, despite their level of success or their place on the food chain. In fact, there is a good chance you know someone who is struggling with it since nearly 20% of American adults face some form of mental illness in their lifetime. So why aren’t we talking about it?”
- Kristen Bell
Our Team
Our team has over 20 years of total experience and value to deliver to our clients and community. Meet our founders and team members that help ICOS provide its services and programs.
Yuri Norrell
Operations Director
Richmond Office
ynorrell@icoservices.org
(804)789-9054
Tracey Harrison
Admin Assistant
Richmond Office
tharrison@icoservices.org
(804)789-9054
Lonnica Darden, LCSW
Lead Clinician
RVA / Southern
ldarden@icoservices.org
(804)789-9054
Melvin Wright
Program Manager
Eastern Region
MWright@icoservices.org
(757) 424-1010
Do you or a loved one need support to overcome personal challenges?
Please complete our referral form and we can get started with sharing our treatment options and find what works best for you.
Get Started